FAQ

Q: How do I place an order on Karishbha Handpicked Collections? A: Browse our catalog, add desired items to your cart, and proceed to checkout. Fill in your shipping address, choose a payment method, and confirm the order. You’ll receive an order confirmation email shortly after. Q: What payment options are available? A: We accept credit/debit cards, net banking, UPI, and popular wallets like Paytm, PhonePe, and Google Pay. All payments are processed securely through our payment gateway. Q: When will my order arrive? A: Standard delivery takes 3–5 business days within India. For premium items or out‑of‑stock pieces, we’ll notify you of any delay. Express shipping (₹499) is available for urgent orders and delivers within 1–2 days. Q: Can I return or exchange an item? A: Yes. If you’re not satisfied, return the product within 15 days of receipt in its original condition and packaging. Return shipping is free for defective or wrong items; otherwise, the return shipping cost is borne by you. Once we receive the item, we’ll process a refund or exchange within 7–10 business days. Q: How do I find my correct size? A: Refer to our size chart on each product page. Measure your bust, waist, and hips, then match the measurements to the chart. If you’re between sizes, we recommend choosing the larger size for a relaxed fit. Q: What if I need help or have a question? A: Contact us via the “Help” section on our website or chat with our support team during working hours. We’re here to assist you with orders, payments, or any other queries you may have.